#1 Professional Services Automation software

Professional Services Automation Software: Projects, Time and Billing in One Place

Avaza is PSA software for firms that sell their people's time and expertise. Quote the work, plan and deliver it, capture every hour and expense, invoice from the same data and see which engagements make money, all in one account, with clients joining free.

RemoteTech Breakthrough Award 2025
4.6/5 on Capterra800+ verified reviews on Capterra and G2
SoftwareReviews Gold Medal 2023, Professional Services Automation

Trusted by 70,000+ businesses in 150+ countries

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ONE PLATFORM FOR CLIENT WORK

Seven Connected Modules, One Set of Clients and Projects

Most services firms run a project tool for tasks, a timesheet app, a spreadsheet for capacity and an accounting system that only tells the story after the fact. Avaza replaces that stack with one account: the estimate you win becomes the project you deliver, the hours and expenses logged against it flow onto the invoice, and every report reads from the same data. Nothing is re-keyed and nothing goes unbilled.

PROJECT MANAGEMENT

1. Plan and Deliver Every Engagement as a Project

Structure client work the way it was scoped, then run delivery in the view each team member prefers, with the budget, hours and invoices attached to the same project.

  • List, Kanban, Gantt and calendar views

    Plan phases and dependencies on the Gantt chart, run the day-to-day on a Kanban board and switch views without re-entering anything

  • Budgets with threshold alerts

    Give each project an hours or amount budget and get warned when a threshold is crossed, not after the overrun

  • Templates and recurring tasks

    Save repeat engagements as templates with tasks, estimates and assignees, and let recurring tasks create themselves ahead of the deadline

  • Clients on the project, free

    Invite unlimited customer contacts to follow tasks, comment and share files at no extra cost

Explore project management
TIMESHEETS

2. Capture Every Billable Hour, Approved and Ready to Bill

Time is the product. Avaza makes tracking it easy enough that people actually do it, and routes it through approvals before it reaches an invoice or a report.

  • Timers on every device

    Start a timer on a task from the web, iOS or Android app, or fill in day and week views and copy last week forward

  • The right rate every time

    Bill by project, timesheet category or person, with cost rates so reports show margin as well as revenue

  • Approval workflows

    Route timesheets to a default approver or per project, approve or reject by week, day or entry, and lock approved time

  • Client sign-off

    Invite clients to the customer portal as Timesheet Approvers so hours are agreed before you bill them

See online timesheets
RESOURCE SCHEDULING

3. Staff Engagements Against Real Capacity

See who is available, book them to projects with drag and drop, and let planned hours turn into timesheets, so utilisation is managed during the month rather than explained after it.

  • One timeline for the whole team

    Book people to projects, tasks or leave with hours per day, and flip between team and project views

  • Availability at a glance

    Colour-coded bars show who is under-booked, fully booked or over-allocated each day, with weekly capacity next to each name

  • From plan to timesheet in one click

    Scheduled assignments appear on the timesheet day view, where Create Time turns them into entries

  • Forecast revenue

    Scheduled hours multiplied by billable rates give you forward revenue by project and person

Explore resource scheduling
EXPENSE MANAGEMENT

4. Keep Project Costs Complete, Approved and Billable

Travel, subcontractors and out-of-pocket costs are captured against the right project, approved, reimbursed and either billed on to the client or absorbed, with the true cost of the engagement visible either way.

  • Receipts from anywhere

    Photograph receipts in the mobile app, forward them by email, upload files or import a CSV

  • Any currency

    Log expenses in the currency you paid in and Avaza converts them at the historical rate for that date

  • Approvals and reimbursements

    Submit expenses in one click, flag reimbursable items, lock approved expenses and report on what is owed to whom

  • Markups and client billing

    Add a fixed or percentage markup per category and pull unbilled expenses onto the invoice with the time

Explore expense management
QUOTES, INVOICING & PAYMENTS

5. Quote, Invoice and Get Paid from the Same Data

Avaza covers the commercial side of the engagement end to end: estimates clients approve online, invoices built from approved time and expenses, recurring and retainer billing, and online payment on every invoice.

  • Estimates that become projects

    Send a quote for online approval, then convert it into a project and an invoice without re-typing a line

  • Every billing model

    Time and materials from uninvoiced hours and expenses, fixed fees and milestones as fixed amounts, recurring invoices and retainer subscriptions with credit drawn down

  • Pay Now on every invoice

    Connect Stripe, PayPal or Payoneer to accept cards, Apple Pay, Google Pay and bank debits, with automatic reminders and Auto Charge on paid plans

  • Books in sync

    Invoices, payments, contacts and taxes sync two ways with Xero and QuickBooks Online

Explore online invoicing
REPORTING

6. See Utilisation, Margin and Unbilled Work Without a Spreadsheet

Because projects, time, expenses and invoices share one dataset, the questions leadership asks on a Tuesday morning, such as how utilised the team is, which engagements are on margin and what is still uninvoiced, are a report away.

  • Project Profitability

    Budget versus time and expense costs, with margin per project and per person

  • Staff Utilization

    Billable versus non-billable hours against available and scheduled hours for every person

  • Unbilled work and receivables

    Uninvoiced time, expenses and fixed amounts before month end, and every open and overdue invoice in real time

  • 30+ reports, saved and scheduled

    Filter, group, save your own version and have it emailed as PDF or Excel on any cadence

Explore business reporting
TEAM CHAT

7. Keep Conversations Attached to the Work

Direct messages, channels and task discussions live in the same inbox, linked to the projects, tasks and clients they are about, so decisions stay discoverable instead of disappearing into a general thread.

  • Direct, channel and task chats

    One-to-one and group messages, public or private channels per team or project, and every task comment in its own Tasks tab

  • Clients in the loop

    Invite external contacts as chat users so client conversations happen in Avaza, not in someone's inbox

  • Every device

    Web, Windows and Mac desktop apps, and iOS and Android apps with push notifications

  • Included on every plan

    Five chat users on the Free plan, and additional chat users are $2 per user per month

Explore team chat
Integrations

Integrations to make it a well-oiled machine

Avaza can integrate with a variety of other software, which helps you save time and improve efficiency by eliminating the need to manually enter data into multiple systems. This also provides a single source of truth for financial and project data.

  • Accounting software

    Native integrations with Xero and QuickBooks Online send your invoices, and the customers on them, to your books, and invoice payments sync both ways.

  • Project and file tools

    Link GitHub commits, branches and pull requests to tasks, attach files from Google Drive and Dropbox, and connect Trello, Jira, Basecamp, Slack and thousands more apps through Zapier.

  • Email, calendars and payments

    Forward emails to a project to create tasks, connect Google Calendar through Zapier, and take payments straight from your invoices with Stripe, PayPal or Payoneer.

Learn More

Reliability and cost effectiveness

Avaza delivers bank-grade security on reliable infrastructure. Feel assured that your data is secure and regularly backed up, with none of the hassle and cost of managing software on-site.

Bede Riley, ThinkPlace Global
“Avaza has given us the freedom that project managers are able to really look at all facets of their projects, from timesheet entries, expenses and scheduling – using the various reports and functions that Avaza supports – and quickly get a project summary report that tells you everything you need to know about the project. The ability to do that has really saved our operations team a lot of time. The full-on impact is huge.”

Bede Riley - ThinkPlace Global

Everything Else a PSA Platform Needs

  • Native two-way sync with Xero and QuickBooks Online
  • Native GitHub, Google Drive and Dropbox integrations
  • Zapier, REST API, webhooks and an MCP server
  • Native iOS and Android apps
  • Unlimited free client collaborators and customer portal
  • Multi-currency estimates, expenses and invoices
  • Online payments via Stripe, PayPal and Payoneer
  • Project templates and recurring tasks
  • e-Invoicing via Peppol on paid plans
  • Saved reports with scheduled email delivery
  • 24/5 chat and email support
  • GDPR compliant with bank-level security
CUSTOMER SUPPORT

What Makes Avaza Different?

Elevate your client collaboration experience: Avaza's pioneering Client Users feature gives you unlimited client access without adding a dime to your costs.

Customer Support You'll Love

Our dedication doesn't stop once you've signed up. The support team is on hand 24 hours a day, Monday to Friday, ready to help with any query, big or small.

Ease Meets Expertise

Basic tools fall short as you grow, and advanced ones feel daunting. Avaza strikes the balance: an intuitive platform that doesn't skimp on powerful, high-level features.

Avaza Mobile Apps

Stay connected in the office or on the go. Track time and expenses and collaborate with your team and clients right from the palm of your hand.

Onboarding

Get up and running faster with personalised onboarding sessions tailored to your team.

Avaza MCP Server

Run your services business with AI

Connect Claude, ChatGPT or any MCP-compatible AI tool to Avaza and it works across the whole project-to-payment cycle: planning projects, logging time, booking people and drafting invoices, with routine checks on a schedule.

Works with
  • Claude
  • ChatGPT
+ any MCP-compatible AI tool
ClaudeAvaza MCP connected
Mei LinContent lead · 9:14 am

Set up a website redesign for Bluegum Architects with Discovery, Design, Build and Launch phases, due 30 November. Book Priya and Leo at 4 hours a day.

Claude · Done in Avaza

  1. create_projectWebsite Redesign for Bluegum Architects
  2. create_sectionDiscovery, Design, Build and Launch
  3. create_task14 tasks with start and due dates
  4. add_schedule_bookingPriya and Leo, 4 hrs/day to 30 Nov
Website Redesign · Bluegum ArchitectsDue 30 Nov
Discovery and DesignPhases 1–27 tasks
Build and LaunchPhases 3–47 tasks
Priya and Leo4 hrs/dayBooked

Project ready: 4 phases, 14 tasks and two people booked through November.

Ask, and it's done

Create projects and tasks, log time and expenses, book people, raise invoices and approve timesheets by describing what you need, in the AI tool your team already uses.

  • Show me all overdue tasks assigned to me
  • Add a $45 expense for a client lunch under Entertainment
  • Approve this week's submitted timesheets for the Marketing Campaign

Put routines on a schedule

Claude can run scheduled tasks hourly, daily or weekly, with your connectors. Write an Avaza routine once and your briefings, timesheet checks and month-end billing run on their own.

  • Every Friday at 3 pm: list who hasn't submitted a timesheet
  • On the 1st: draft invoices for last month's unbilled time

Automate across your tools

Your AI tool can combine Avaza with its other connectors, such as email, calendar and documents. Zapier MCP reaches thousands more apps, and webhooks tell other systems the moment something changes in Avaza.

  • Turn this client email into Avaza tasks
  • Create tasks from the actions in these meeting notes
Craig Dempsey, Co-Founder and CEO of Biz Latin Hub
“With Avaza, our customers have been able to better understand and track their service needs, enabling them to make business decisions on accurate and clear information, thereby creating value for both clients and the group.”

Craig Dempsey - Co-Founder & CEO, Biz Latin Hub

AWARD-WINNING PLATFORM

Trusted by Teams. Recognized by Industry

  • Capterra Best Ease of Use 2026
  • Capterra Shortlist 2026
  • Software Advice Front Runners 2026
  • G2 Easiest To Use, Mid-Market, Winter 2026
  • G2 Best Meets Requirements, Mid-Market, Winter 2026
  • G2 Easiest Setup, Mid-Market, Winter 2026
  • G2 Easiest To Do Business With, Mid-Market, Winter 2026
  • G2 Highest User Adoption, Mid-Market, Winter 2026
  • RemoteTech Breakthrough Award 2025, Overall Remote Tech Solution of the Year
Trusted by 70,000+ businesses
GDPR Compliant
Encrypted in transit and at rest

Frequently asked questions

What is professional services automation (PSA) software?

Professional services automation software is a connected platform for firms that deliver client work based on their people's time and expertise. It brings project delivery, resource planning, time capture, expenses, billing and reporting into one system, so an engagement can be planned, delivered, invoiced and measured from the same data. Project management tools coordinate tasks; a PSA adds the people, time and money around them.

Is Avaza a PSA tool?

Yes. Avaza covers the professional services workflow end to end: quotes and estimates, project management, resource scheduling, timesheets, expenses, invoicing with recurring and retainer billing, online payments, team chat and more than 30 reports, all on one set of clients and projects. It fits firms from about five people to two hundred or more, from a solo consultant on the Free plan to consultancies and agencies that need utilisation and margin reporting.

How is PSA software different from project management software?

Project management software coordinates the tasks and timelines of the work. PSA software runs the business of delivering it: who is available, what each hour costs and earns, what has been billed, what is still uninvoiced and whether the engagement made money. Avaza includes full project management, with list, Kanban, Gantt and calendar views, task types, custom statuses and templates, and connects it to timesheets, scheduling, expenses, invoicing and reporting in the same account.

How much does Avaza cost?

Every account starts on the Free plan: one timesheet/expense user, one scheduling user, five chat users, five active projects, ten customers, five invoices and bills a month and unlimited project collaborators. Paid plans are Startup at $11.95, Basic at $23.95 and Business at $47.95 per month, with additional timesheet, admin/finance or scheduling users at $7 per user per month and chat users at $2. Plans are account-based with per-role add-ons, so you pay for the roles people actually use rather than a full licence for every head.

Which tools does Avaza integrate with?

Native two-way integrations with Xero and QuickBooks Online keep invoices, payments, contacts and taxes in sync, and Stripe, PayPal and Payoneer take online payments on invoices. Zapier connects Slack, Google Workspace and thousands of other apps, and developers can use the REST API, webhooks and Avaza's MCP server to feed reporting, CRM or AI tools from the same operational data.

Can clients and contractors use Avaza without paying for a seat?

Yes. Project collaborators are unlimited and free on every plan. Clients can follow tasks, comment and share files in the projects you invite them to, approve estimates online, view and pay invoices in the customer portal and, with the Timesheet Approver role, sign off hours before they are billed. A contractor who needs to track their own time uses a timesheet user seat, which is $7 per user per month on paid plans.

How quickly can a team move to Avaza?

Most teams start on the Free plan the same day, with no credit card required. Contacts, projects, tasks, timesheets, expenses and invoices can be imported from CSV files under Settings > Import Data, team members are invited by email, and the native Xero and QuickBooks Online integrations are set up from inside Avaza. Support is available 24 hours a day, Monday to Friday, by chat and email, and personalised onboarding sessions help new teams set up rates, approvals and invoice templates the way they bill.

Run your services firm on one platform

Projects, timesheets, scheduling, expenses, invoicing, reports and chat in one account. Free to start, no credit card, and your clients join free.