The new year is here, and at Avaza, we’re brimming with excitement for what’s ahead. As we reflect on the progress we made in 2024, it’s clear that this momentum sets the stage for a transformative 2025. Our mission remains at the heart of everything we do: to empower businesses to grow, enhance profits, and work efficiently so you have more time to focus on what you love.
2024 was a year of incredible growth, innovation, and recognition—but we’re just getting started. Let’s take a look at the achievements that brought us here and the features and updates that are already shaping a brighter future for your business.
Major Features That Shaped 2024
Retainer Invoices - Empowering Professional Services with Predictable Cash Flow
We know managing advance payments can be tricky—it’s a balancing act no one enjoys. That’s why we built Retainer Invoicing, a solution designed with professional services businesses in mind. It’s simple and straightforward: automate your invoicing, track retainer credits in real time, and apply them to ongoing work without any hassle.
This feature isn’t just about streamlining processes; it’s about making things clearer and more predictable for both you and your clients. Whether you’re in consulting, legal, or another service-focused industry, Retainer Invoicing gives you the tools to maintain steady cash flow and free up time to focus on what really matters—delivering great work.
We built this feature based on what we’ve heard from you: the need for transparency, ease of use, and reliable payment processes. It’s just one more way we’re working to support the businesses that rely on Avaza every day.
Native GitHub Integration
Tech teams thrive when their tools work in harmony, and our GitHub Integration does exactly that. This powerful bridge connects your codebase directly to project management, enabling seamless issue tracking and collaboration. Developers stay focused on the technical work while project managers gain real-time visibility into progress. It’s not just about tracking tasks—it’s about aligning development efforts with broader business objectives, ensuring every line of code contributes to measurable success.
Enhanced Reports - Smarter, Data-Driven Decisions
We continued to pour our heart and soul into improving Avaza Reports in 2024, because we know how vital actionable insights are for your business. With deeper customization options, Avaza Reports enables businesses to gain unparalleled insights into everything from project profitability to team utilization. As an integrated PSA platform, Avaza gives project managers the superpower to pull data from every corner of the business—projects, resources, and finances—to drill down on performance metrics and fuel growth and profits. It’s not just reporting; it’s a tool for strategic decision-making.
New Zapier Actions & Triggers - Integration for a Well-Oiled Machine
Automation continued to get a boost in 2024 with expanded Zapier actions and triggers, making it easier than ever to connect Avaza to your favorite tools. Integrations are the glue that keeps a business running like a well-oiled machine, and with our pre-built Zapier triggers, you can streamline repetitive tasks and build workflows that save time and reduce errors. Whether it’s syncing with your CRM, updating financial tools, or connecting with team communication apps, Avaza helps you create a seamless operational ecosystem.
Awards and Recognition in 2024
2024 was another exceptional year for Avaza, marked by numerous industry accolades and milestones that validate our commitment to simplifying work for professional services teams around the world.
- We were honored to be named the “Overall Project Management Platform of the Year“ at the 4th Annual RemoteTech Breakthrough Awards. This prestigious recognition follows our “Scheduling Solution of the Year” win in the 2023 RemoteTech Breakthrough Awards, underscoring Avaza’s continued leadership in project and resource management.
- We garnered over 130 badges on G2, including honors for Best Estimated ROI, Fastest Implementation, and High Performer across categories like Professional Services Automation, Billing & Invoicing, and Time Tracking.
- From SoftwareReviews, a division of the IT research and consulting firm Info-Tech Research Group, Avaza was once again recognized as a top leader and champion in their 2024 Professional Services Automation (PSA) category. We were highlighted in both the Data Quadrant and Emotional Footprint reports, reflecting both our technical excellence and the positive emotional connection we create with our users.
- Avaza retained its place on the coveted Capterra Shortlist for 2024 in multiple categories, including Professional Services Automation, Expense Reports, Resource Management, Legal Billing, and Business Management as well as badges for “Best Ease of Use” and “Best Value” on Capterra. Also retained “Frontrunner” on Software Advice and “Category Leader” rankings on GetApp in categories such as Accounts Receivable, Task Management, Time Tracking, and Collaboration.
- Avaza was again announced as a Category Leader by SourceForge in Fall 2024. Selected from over 90,000 products listed on the platform, this award is based on user reviews and recognizes Avaza as a best-in-class solution.
Upcoming Features for 2025
We’re carrying forward this momentum with some exciting developments:
Auto-Charge: Effortless Billing for a New Era
We started 2025 with something big: Auto-Charge, a feature that takes the stress out of getting paid. It’s simple—automate your payment processes, reduce the back-and-forth, and make life easier for both you and your customers.
For Professional Services companies, Auto-Charge works perfectly with Retainer Invoicing and Recurring Invoicing. Together, they make it easy to adopt subscription billing models, giving you predictable cash flow and making your business more valuable.
This feature isn’t just for big businesses. Whether you’re running a subscription-based service, managing retainer clients, or just want to streamline how you handle repeat payments, Auto-Charge has you covered. It works quietly in the background, ensuring payments happen on time—every time—so you can focus on delivering great work.
E-Invoicing: Enhancing Compliance and Efficiency
Next on our roadmap is E-Invoicing, a feature designed to streamline billing while keeping up with global compliance standards. For businesses operating in the European Union, where regulations like the EU Directive on e-invoicing are increasingly becoming mandatory, this feature is particularly critical.
E-Invoicing will simplify how invoices are created, sent, and tracked, while ensuring they meet the electronic standards required for compliance in different countries. By automating these processes, businesses will not only save time but also avoid the risks of non-compliance, such as penalties or delayed payments.
For professional services teams, E-Invoicing isn’t just about ticking a regulatory box—it’s about improving transparency, reducing manual effort, and accelerating cash flow. Whether you’re billing clients in the EU or beyond, this feature is set to bring peace of mind and greater efficiency to your operations.
Enhanced SubTasks: Clarity in Every Detail
Big projects can feel overwhelming, but breaking them into smaller steps makes all the difference. Our upcoming SubTask enhancements will give you more control than ever, allowing you to organize and manage work with precision. Whether you’re juggling a complex project or just need to bring more structure to your to-do lists, these updates will help you keep everything clear, manageable, and on track.
Resource Scheduling 2.0: Smarter Planning, Better Results
Scheduling isn’t just about assigning tasks—it’s about making the best use of your team’s time and skills. That’s why we’re reimagining Resource Scheduling with powerful upgrades. Expect a sleek new interface, smarter planning tools, and advanced features to optimize workflows. Whether you’re coordinating across departments or managing tight deadlines, Resource Scheduling 2.0 will help you plan smarter and deliver better results.
Expanded Integrations: Connect Everything, Work Seamlessly
A business runs best when its tools work together. That’s why we’re expanding our integration capabilities in 2025. From CRMs to accounting platforms, our new integrations will make it easier than ever to connect Avaza with the tools you rely on daily. Seamless workflows mean less time switching between apps and more time focusing on what matters most—delivering great work.
How We Helped Our Customers Succeed
This year, we stayed true to our commitment to customer success by:
Listening to Feedback: Collaborated with hundreds of users to fine-tune new features and ensure they meet real-world needs.
Ensuring Reliability: Maintained 99.9% uptime and enhanced support channels for faster, more effective resolutions.
Delivering Top-Notch Support: As the leading PSA in the market for customer support, we’ve continued to deliver fast, effective assistance to clients in every timezone, round the clock on every business day. Whether it’s troubleshooting an issue or guiding users through new features, our team is always there when you need us.
Laying the Groundwork for Structured Account Management: Looking ahead, we’ve set the stage for structured account management to launch in 2025. This will bring a more personalized approach to customer relationships, ensuring ongoing value and deeper engagement for every business we serve.
Creating a Wealth of Resources: This year, we added a ton of informational content to help you make the most of Avaza. From blog posts and project templates to detailed support articles, FAQs, and more, our growing library of resources is here to make your work simpler and more efficient.
Stay tuned in 2025: We’re not stopping there! In 2025, we’ll be expanding our knowledge base with even more onboarding content, FAQs, and informational resources. Plus, get ready for lots of engaging content like videos, podcasts, and tutorials to keep you ahead of the curve.
Exploring the Power of AI: AI is everywhere now, and we’re here to help you incorporate it into your workflows. In 2025, expect fresh blogs, support content, and tutorials on how to leverage AI with Avaza to make your work smarter and more efficient than ever.
Delivering Value: Simplified workflows and boosted productivity across diverse industries, helping businesses do more with less effort.
A Heartfelt Thank You to Our Customers
None of this would be possible without your trust, feedback, and partnership. You inspire us to innovate and improve every day.
Here’s to a 2025 filled with growth, efficiency, and the freedom to focus on what truly matters—whether that’s delivering great work, spending more time with loved ones, or pursuing your passions. Let’s make it an amazing year—together!
