Shaping a Culture of Accountability and Efficiency with Avaza

Business Type

Corporate Communications, E-Learning

Location

Mexico

Size

20+ Employees

Their Story

For over 15 years, Outcom has been a trusted partner in crafting custom eLearning materials that set new standards in instructional design. Their expertise encompasses animated video production and the integration of interactive activities and gamification elements, making learning engaging and effective.

Outcom also excel in assisting clients in the development of captivating communication campaigns targeting both internal and external audiences. With a track record of successfully managing over 2000 creative projects, Outcom’s has proven commitment to excellence and innovation.

The sheer volume and complexity of data made us skeptical about finding a single tool that could meet all our needs while remaining cost-effective. However, our quest ended when we discovered Avaza.

What were the challenges?

At Outcom, our most valuable resource has always been the creative hours contributed by our dedicated staff. Efficiently tracking the time spent on our projects and aligning it with client quotes, which are based on estimated hours, has been a long-standing challenge. We needed a solution that could not only streamline time tracking but also provide insights into the real effort versus our initial estimates.

The sheer volume and complexity of data required for each project made us skeptical about finding a single tool that could meet all our needs while remaining cost-effective. However, our quest for the perfect solution ended when we discovered Avaza.

In this case study, we delve into how Avaza became the cornerstone of our project management process, helping us seamlessly collect and analyze project data. Avaza’s robust capabilities and competitive pricing not only exceeded our expectations but also played a pivotal role in enhancing our project efficiency and ensuring transparent communication with our clients.

"I would say, without a doubt, that I highly recommend Avaza. It has consistently met my expectations for many years, and I believe it's a very congruent software in the sense that it consistently delivers exactly what it's supposed to do."

Their Victory

Their Victory

When we first introduced Avaza into our workflow, we definitely had a bit of a learning curve to tackle. You see, most of our team here at Outcom are artists and creative folks, and the idea of clocking in every hour using software didn’t sit well with everyone at first.
But as time went on, everyone began to see why it was so important. It wasn’t just about tracking our hours; it was about being open with our clients, streamlining how we work, and making things more efficient. Once that clicked, we took a huge step forward in terms of how we coordinated projects, gave and received feedback, and even how profitable we were.

This shift didn’t just help us keep better tabs on our work; it created a culture of accountability and teamwork among our creative team. Now, we’re not only delivering top-notch work but also maintaining open and efficient relationships with our clients.

Favorite Features

Reporting

In our journey with Avaza, beyond establishing a culture of accountability, we discovered several standout features that became our favorites. One such feature is the diverse range of reports it offers, providing us with precisely the insights we need to make informed decisions. The reports give us real time insights and contribute to overall operational efficiency, and greatly improve project profitability.

Time Tracking

Creative folks might not like the idea of logging in every hour of work for a project, and it took some convincing initially to get them to log their hours. But we believe it was the right approach to measure our performance in each project consistently and make it a daily habit. This has helped create a culture of transparency and accuracy with our workers.

Project Management

We are happy to recommend and praise the Avaza staff because they’ve made an amazing contribution to our project management process. It was easy to get used to the interface and get my team on board to save us valuable project management time.